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Customer Engagement Platform Rollout for Sunway Malls

05 May 2021

Alcassoft has successfully deployed Customer Engagement Hub (CEH) for Sunway Malls. Omnichannel application gathers customer feedback from various sources into a consolidated Inbox.

Reporting and analytics give valuable insight to Sunway Malls team and how best to further enhance their customer engagement.

Interested and have more questions? Chat with us via our in-house Brandchat app (available in web and mobile versions).

05 May 2021

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